Gold Coast & Brisbane · In person or remote
AI automation for Gold Coast and Brisbane businesses.
I’m Yo-Da Lai, an AI consultant and builder based on the Gold Coast. I build AI workflows, business tools and websites around the way your team already works, and I can meet you at your business on the Gold Coast or in Brisbane.
No technical knowledge needed. You approve what matters.
- In person on the Gold Coast and in Brisbane. Remote across Australia and New Zealand.
- Fixed-price quote in writing before work starts, based on your project brief or a free 15-minute build review.
- Anything sensitive waits for a person’s approval, unless you explicitly agree a lower-risk exception.
- Results reviewed at 60 days against the baseline we agree in writing.
How working together works
Six steps, from your brief or first conversation to the 60-day review. You work directly with me throughout.
Send a brief or book a review
Describe the work in a project brief, or discuss it in a free 15-minute build review. We identify what is worth fixing first.
Map the workflow with the people who do it
We go through the job step by step, at your business on the Gold Coast or in Brisbane, or by video call. The people who do the work know where it gets stuck.
Agree the scope in writing
Baseline, success target, approval points, exclusions and measurement method, with a fixed-price quote, all agreed in writing before the build starts.
Build around your tools, test with real tasks
Installed on the email, CRM and chat tools your team already uses, wherever access is supported, then tested against agreed scenarios and edge cases before launch.
Hand over with approval gates
Your team runs it day to day. Sensitive actions stay behind human approval unless explicitly agreed otherwise.
Measure at 60 days
We review the results against the written baseline. If the agreed saving is not shown, the remediation steps written into the scope apply.
A single agreed workflow is commonly targeted for 7 to 14 days after the required access and inputs are confirmed. Larger projects take longer, with their own schedule agreed in writing.
What I build
Custom systems around the repetitive work your team already does — replies, follow-ups, intake, reporting, creative — with a person approving what matters.
Customer replies & enquiries
Draft answers in your voice. A person approves before anything sends.
In practiceAI Property Consultant — my own rental portfolio, running daily.
Follow-ups & reminders
Chasing quotes, invoices, and renewals without living in spreadsheets.
In practiceLoantec — borrower intake and follow-up path for a finance brokerage.
Lead & client intake
Turn website visitors and form fills into a tracked path your team can run.
In practiceLoantec — a non-working chatbot replaced by a rebuilt website with borrower intake.
Reporting & briefs
Weekly summaries from the tools you already use — not another dashboard to babysit.
In practiceYouknow Clothing — the team’s knowledge and marketing workflows connected in one shared system.
Team coordination
One shared picture of customers, orders, and recurring work — not five separate inboxes.
Reported by the clientYouknow Clothing — its marketing team reports saving up to five hours a day.
Creative production at speed
First cut and variations without living in the design tool all week.
In practiceBatchit — first production-ready ad in about 15 minutes; variations in under five.
Work you can check
Public case studies of real builds. Each explains what was built and what the evidence does, and doesn’t, show.
Youknow Clothing
Reporting & briefs
The team’s knowledge and marketing workflows connected in one shared system.
Reported by the clientYouknow Clothing’s marketing team reports saving up to 5 hours a day.
Loantec
Follow-ups & reminders
Borrower intake and follow-up path for a finance brokerage.
AI Property Consultant
Customer replies & enquiries
My own rental portfolio, running daily.
Australian Bureau of Statistics · 30 June 2025
Gold Coast business, by the numbers
The ABS counts the businesses in every local government area. For the Gold Coast, at 30 June 2025:
- 83,266businesses in the Gold Coast local government area
- 81,078have fewer than 20 employees — 97.4% of all businesses
- 52,343have no employees
What it means
In a small business, admin often lands on the owner. So I start with one scoped workflow, the job most worth taking off your plate, rather than a large system.
How the 97.4% is worked out
| Employees | Businesses |
|---|---|
| None | 52,343 |
| 1–4 | 21,663 |
| 5–19 | 7,072 |
| 20 or more | 2,188 |
| Total | 83,266 |
- 52,343 + 21,663 + 7,072 = 81,078 with fewer than 20 employees
- 81,078 ÷ 83,266 = 97.4%
Source: Australian Bureau of Statistics — Data by Region: Gold Coast (C) local government area (opens in a new tab). Checked 23 September 2026.
Free and low-cost AI help in Queensland
Queensland and federal programs a Gold Coast or Brisbane business can check. Worth a look before you pay for outside help, including mine.
Checked 23 September 2026 — check eligibility on each page.
I’m not affiliated with any of these programs.
Mentoring for Growth
A free session with experienced business mentors, for businesses headquartered or significantly operating in Queensland.
Business Queensland — Mentoring for Growth (opens in a new tab)
Digital Solutions advisory
Up to 5 hours of one-on-one digital advice from a business adviser for a small fee, for small businesses.
AI Adopt Centres
Free support for eligible Australian organisations.
National AI Centre — Get hands-on support from an AI Adopt Centre (opens in a new tab)
Queensland’s announced AI program
A $10 million program to help small and family businesses adopt AI was announced on 23 June 2026. It was not yet on the state grants schedule updated 2 September 2026.
Queensland Government — Ministerial statement: support for small and family businesses to adopt AI (opens in a new tab)Business Queensland — Grants schedule (opens in a new tab)
Why human approval matters
- Around 65%
of Australian small and medium businesses not yet using AI cited distrust of AI decision-making or a preference to keep human control of their business processes.
National AI Centre, December 2025 to February 2026. NAIC counts businesses with up to 500 staff as small and medium.
- 12%
of Australian businesses reported using AI in 2024–25. Among small and micro businesses, it was about 11%.
Australian Bureau of Statistics, Characteristics of Australian Business, 2024–25.
Built so you stay in control
If keeping control matters to you, you are in good company. Every build I set up works like this:
The connected tools, permitted actions, approval points, and escalation rules are agreed in writing before access is enabled. Sensitive actions stay behind human approval unless a lower-risk exception is explicitly approved.
Anything outside the agreed job goes to a person instead of being guessed at.
Before we meet
Can we meet in person?
Yes, on the Gold Coast and in Brisbane. I can come to your business to map the work with your team. Elsewhere in Australia and New Zealand, we work by video call.
Do I have to come to you?
No. We meet at your business on the Gold Coast or in Brisbane, or by video call.
Do you only work with Gold Coast businesses?
No. I’m based on the Gold Coast and meet clients in person there and in Brisbane. Businesses elsewhere in Australia and New Zealand work with me remotely.
Building a website in Brisbane?How much does it cost?
Send a project brief, or book a free 15-minute build review. Your project is scoped and quoted at a fixed price in writing before work starts. Ongoing support is optional and can be cancelled anytime.
See published Australian price rangesCan you work with our existing tools?
Where supported, yes. We confirm compatibility, permissions and human approval points before connecting anything.
Let’s look at one job together.
Book the free 15-minute build review. If a build makes sense, we map the workflow together at your business on the Gold Coast or in Brisbane, or by video call.
Sources
Checked 23 September 2026. Figures are copied as published; the 97.4% share is calculated above.
- Australian Bureau of StatisticsData by Region: Gold Coast (C) local government area (opens in a new tab)
- Business QueenslandMentoring for Growth (opens in a new tab)Updated 3 July 2026
- business.gov.auDigital Solutions – Australian Small Business Advisory Services (opens in a new tab)
- National AI CentreGet hands-on support from an AI Adopt Centre (opens in a new tab)Published 3 August 2026
- Queensland GovernmentMinisterial statement: support for small and family businesses to adopt AI (opens in a new tab)Published 23 June 2026
- Business QueenslandGrants schedule (opens in a new tab)Updated 2 September 2026
- National AI CentreAI adoption insights: December 2025 to February 2026 (opens in a new tab)Published 7 May 2026
- Australian Bureau of StatisticsCharacteristics of Australian Business, 2024–25 (opens in a new tab)Released 25 June 2026